Wheelchair User Doug Paulley Wins First Bus Discrimination Case

So pleased people are challenging this policy, I’ve seen wheelchair users refused access so many times due to buggies!

Same Difference

A disabled man has won a legal ruling against a bus company over its wheelchair policy.


Doug Paulley from Wetherby, West Yorkshire, took First Bus Group to court after he was told he could not get on a bus because a pushchair user refused to give up the space.


A judge at Leeds County Court ruled the “first come first served” policy was unlawful discrimination in breach of the Equality Act 2010.


First said it was “disappointed”.


Mr Paulley, 35, told BBC Look North: “Somebody with a pushchair in the wheelchair space refused to move when asked by the driver, because their baby was asleep in the pushchair and they didn’t want to wake the baby up.


“So I was unable to get on the bus, I was told to get off the bus and wait for the next one.


“Having approached them…

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